Privacy Policy

Updated 8/07/2020
You are visiting the website of Anansi Technology Ltd (UK Company Number 11420090) "the Website" which provides information about our company, our services and how to access them or contact us. This Privacy Policy describes how data is collected, used, and shared when you install or use the Website. Transparency and integrity during the processing of your personal data is very important to us. We comply with the data protection regulations, in particular the EU General Data Protection Regulation ("GDPR").
What data do we collect ?
  • When you visit the Website, we use certain analysis tools and have integrated functionalities via third party providers:

  • Contact support: You can also contact us through the contact form on the website or by calling us. We collect all the data you provide and store it insofar as necessary to process your request.

  • Advertising information by email: If you have agreed to receive product updates and offers from us, we will process your email address, and potentially, information included in your account based on your corresponding consent, in order to be able to send you information with regard to our services. You can always request to unsubscribe from further non essential emails from us.

  • Social Plug-ins: On our Website, we may use plug-ins of social network sites that allow you to conduct activities with regard to content on our Website (also "Social Plug-Ins"). If you are registered in the respective social network and logged in to it, you may communicate directly with the social network. You may also prevent the loading of Social Plug-Ins with add-ons for your browser e.g. with the script blocker "NoScript" (

How do we collect your data ?
  • We collect data and process data when you:

  • Use or view our website via your browser’s cookies. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

How will we use your data ?
  • Communicate with you;

  • We might assess data collected during the delivery and retrieval of our emails for analytics purposes and to improve our communications;

  • Provide you with information or advertising relating to our products or services.

How do we store your data?

  • Our Company securely stores your data using Amazon datacenters in London. Our Company will keep your order data for 5 years unless you ask us to delete it before. Once this time period has expired, we will delete your data by removing all order data, customer information and shipment information from our databases.

Sharing your data

  • Your personal data will not be disclosed to third parties for any purpose other than to allow us to technically send out communications and analyze the results of our communications through our technical providers.

  • Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


  • As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by sending us an email to

What are your data protection rights?

  • Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using our contact information below.

Privacy policies of other websites

  • Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

  • We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. This privacy policy was last updated on 8 July 2020.